|
Instructions to place a domestic order:
Add the items to the cart, check out, and complete the Billing and Shipping Address section. You will see the cost for the carriers available and select the any method that suits your needs. Methods are available based upon total order weight.
Your order will be processed, credit card charged accordingly and shipped. We will email you a tracking number for your shipment. You may also check on your order by clicking on "Order Status" on our web site.
Domestic orders are sent via FedEx. It may take up to 48 hours to process an order. Please note this is not included when calculating estimated time of delivery. Standard orders sent within the Continental US may take up to 5 business days to be delivered (weekends not included in this estimate). Packages sent to AK or HI are delivered via FedEx. We are not able to send to Military/APO addresses at this time. Due to the varying nature of the products available on our website, which come from a number of sources, we are not able to guarantee or set a preference for where an order may originate. Customer service is not able to control where a product may ship from.
Please allow additional processing time for large and heavy items. Some products are shipped directly from the manufacturer to ensure freshness, which may require additional processing time.
* Note: Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard, Expedited, Express).
Instructions to Place An International Order:
For Canadian & International Customers: Add the items to the cart, check out, and complete the Billing and Shipping Address section. You will see the cost for the carriers available and select the any method that suits your needs. Methods are available based upon total order weight.
Your order will be processed, credit card charged accordingly and shipped. We will email you a tracking number for your shipment. You may also check on your order by clicking on "Order Status" on our web site.
PLEASE NOTE: Customer is responsible for all shipping, customs fees, brokerage fees and any other delivery fees associated with the delivery of the package.
|